Shipping & Returns

30-DAY TRIAL PERIOD
We strongly believe in making your EARS happy! We also understand that it's not always easy to listen to our cables, and the difference they can make, in person before purchasing them. Auditioning products at a show, at one of our dealers, or even here in the demo room at our shop, is great.. but it's not going to match what you have in your own system, environment and setup. So, the absolute best audition is to buy our cables, try them out in your own home for 30 days. If you like what you hear, please shoot us an email telling us so! If you don't, return them within 30 days of receiving them for a full refund. Easy Peasy!! (disclaimer: returned cables will be inspected and tested for any damage, and refund will be minus shipping/handling costs and any credit card/paypal processing fees).

Obviously, to provide this type of guarantee, we are very confident in the quality and performance that our products can bring to your system. This comes from very rarely ever having a product returned. In fact, some recent research of our books showed that about 40% of our customers came back for even more of our cables! We love that feather in our cap!



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FREE SHIPPING
Yep! It's true.. we offer free shipping on all orders! This just keeps getting better all the time, don't it?
FreeShip




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HOW TO BUY
If you have Paypal, purchasing is super simple! Just choose the product you want, click on the drop-down menu to choose the length you need, and click "Add to Cart". You will need to create an account with us, just basic information, so that we can contact you with updates as well as know where to ship your cables.

IF THE LENGTH or design of the cable you are wanting is not in an easy dropdown, please email us info@SnakeRiverAudio.com

Paypal users - You can finish the transaction then and there, easy peasy!

Credit card users - You can now pay with your credit card, through Paypal! You don't even have to create a Paypal account! Just create an account for us here on our website so we know about you, then click through the Paypal process and follow the instructions! Email us info@SnakeRiverAudio.com with any questions you might have.

International customers - Please make sure you've created an account, then email us info@SnakeRiverAudio.com and we will reply with wire transfer information.

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